Jira Service Management

{"xsrfToken":"db2eccdd-e75b-4d09-8dce-643ff168ed0b_efd4507ac3c6a883b417dcad154d48ae085fd3c9_lout","branding":{"id":"1","key":"demo","name":"Edusuite HelpDesk","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/1","theme":{"headerBGColor":"#efefef","headerLinkColor":"#292929","headerLinkHoverColor":"#48acc7","headerLinkHoverBGColor":"#48acc7","headerBadgeColor":"#48acc7"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Edusuite Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Edusuite Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false},"portal":{"id":"1","key":"demo","projectId":10005,"serviceDeskId":1,"name":"Edusuite HelpDesk","description":"<p>Welcome to the Edusuite HelpDesk. Our business hours is from Monday to Friday, 8AM-5PM.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":true,"reqTypes":[{"id":"10086","name":"As a College Admin","descriptionHtml":"","callToAction":"As a College Admin","introHtml":"<p>I am a College Admin and I want to report an incident</p>","icon":10321,"iconUrl":"https://edusuite.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10321","groups":[1],"key":""},{"id":"10091","name":"As a College Faculty","descriptionHtml":"","callToAction":"As a College Faculty","introHtml":"<p>I am a College Faculty and I want to report an incident</p>","icon":10321,"iconUrl":"https://edusuite.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10321","groups":[1],"key":""},{"id":"10084","name":"As a College Student","descriptionHtml":"","callToAction":"As a College Student","introHtml":"<p>I am a College Student and I want to report an incident</p>","icon":10321,"iconUrl":"https://edusuite.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10321","groups":[1],"key":""},{"id":"10083","name":"As a K12 Admin","descriptionHtml":"","callToAction":"As a K12 Admin","introHtml":"<p>I am a K12 Admin and I want to report an incident</p>","icon":10306,"iconUrl":"https://edusuite.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10306","groups":[1],"key":""},{"id":"10090","name":"As a K12 Faculty","descriptionHtml":"","callToAction":"As a K12 Faculty","introHtml":"<p>I am a K12 Faculty and I want to report an incident</p>","icon":10306,"iconUrl":"https://edusuite.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10306","groups":[1],"key":""},{"id":"10081","name":"As a K12 Guardian","descriptionHtml":"","callToAction":"As a K12 Guardian","introHtml":"<p>I am a K12 Guardian and I want to report an incident</p>","icon":10306,"iconUrl":"https://edusuite.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10306","groups":[1],"key":""},{"id":"10154","name":"As a K12 Student","descriptionHtml":"","callToAction":"As a K12 Student","introHtml":"<p>I am a K12 Student and I want to report an incident</p>","icon":10306,"iconUrl":"https://edusuite.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10306","groups":[1],"key":""},{"id":"10153","name":"I have an inquiry about the College system","descriptionHtml":"","callToAction":"I have an inquiry about the College system","introHtml":"","icon":10569,"iconUrl":"https://edusuite.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10569","groups":[2],"key":""},{"id":"10155","name":"I have an inquiry about the K12 system","descriptionHtml":"","callToAction":"I have an inquiry about the K12 system","introHtml":"","icon":10570,"iconUrl":"https://edusuite.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10570","groups":[2],"key":""},{"id":"10080","name":"I want to suggest a feature","descriptionHtml":"","callToAction":"I want to suggest a feature","introHtml":"","icon":10322,"iconUrl":"https://edusuite.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10322","groups":[6],"key":""}],"reqGroups":[{"id":2,"name":"OPEN AN INQUIRY"},{"id":1,"name":"REPORT AN INCIDENT"},{"id":6,"name":"FEATURE REQUEST"}],"orderMapping":{"1":[10086,10091,10084,10083,10090,10081,10154],"2":[10153,10155],"6":[10080],"7":[10084],"8":[10091],"9":[10086],"10":[10081],"11":[10090],"12":[10083]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"ISSUES","userLanguageHeader":"IMPORTANT REMINDERS IN ACCESSING EDUSUITE SYSTEM","userLanguageMessageWiki":"<p>1. Use Google Chrome browser on a non-mobile device; clear the browser's cache and/or use Incognito mode.<br> 2. Ensure to satisfy the captcha. The login concern will always reoccur whenever the captcha is unsatisfied.<br> 3. If it says \"Bad Credentials\", click on the \"Forgot Password\". Reset email password may go in the Junk Folder</p>","defaultLanguageHeader":"IMPORTANT REMINDERS IN ACCESSING EDUSUITE SYSTEM","defaultLanguageMessage":"1. Use Google Chrome browser on a non-mobile device; clear the browser's cache and/or use Incognito mode.\n2. Ensure to satisfy the captcha. The login concern will always reoccur whenever the captcha is unsatisfied.\n3. If it says \"Bad Credentials\", click on the \"Forgot Password\". Reset email password may go in the Junk Folder","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":true},"sharedPortal":{"name":"Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":false}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}